A 99.9% Server Uptime
We have built our shared hosting platform using stable hardware components and heavily tweaked software. Our system administrators have installed a customized version of SELinux on our servers in order to guarantee utmost security and dependability. We have set up a number of DoS protection tools in addition to highly efficient firewalls to make sure our internal network is unassailable and secure.
Our Linux shared hosting packages packages come with a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, the guarantee stays unchanged.
A 99.9% Network Uptime
To be able to supply a high–performance web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our very own custom network in order to ensure a lightning–fast connection speed with the outside world.
And because of this, no matter which data center facilities you opt for: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your money at risk, you can’t feel truly secure. That’s why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel happy with our web hosting service or if you need to use an even more robust hosting solution, like a Linux VPS or even a dedicated servers hosting packages – you’ll get your money back in full, with no secret fees or repayment taxes.
24/7 Technical Support
If you’ve ever been forced to wait for hours for an answer, you’re aware of how irritating this can be, even more so if your site is at stake. For this reason, we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be right here and they’ll answer you in less than 1 hour. And the best thing is that their average support ticket response time is well under 20 minutes!