Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Website Control Panel you will find a detailed Help section featuring a lot of help articles and regularly asked questions. They are contributed by our support team of skillful techs. Just type in your question and our intelligent platform will offer you the most appropriate answer.

  • Top quality support service

  • Instructional Video Clips

  • If you would rather see how a task is implemented or how a problem is fixed, instead of just reading about it, have a look at our compilation of instructional video tutorials. They address various different issues and will help you quickly find your way around our Website Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 help desk support service with a sixty–minute ticket response guarantee. Our team of well–trained technical support engineers will be available to you to attend to all the queries that you might possibly have. During off–peak hours, a reply will be supplied in even less than 20 minutes.