Customer Support Channels
A 1–hour Response Guarantee
Our client service staff is taught to very quickly attend to all of our Linux shared hosting packages customers’ queries and information inquiries. Via our ticket system, you will be able to submit your request and a support team fellow member will likely go back to you in only maximum one hour. Basically, practice has confirmed that the average answer time is 20 mins.
A Top–quality Support Service
Our support service is delivered by a group of skilled technicians who are prepared to respond to your inquiry immediately. You are able to speak with the tech support crew by starting a help and support ticket from your Website Control Panel or by posting us an e–mail message. On working days, you may also call us on the phone or make use of the live chat service.
An Intuitive Help Section
Should you require support while performing tasks within the Control Panel, you can always simply click the Help key and track down your issue in the selection of posts that will appear. We have also turned many of the content articles into training videos. The catalogue of movies will come up if you choose the Videos key available on the top right.