1 hour ticket response
Fast assistance is our chief objective and that is the reason why we have a team of capable client support engineers who will be happy to provide a quick reply to any question that you might have. Simply submit your trouble ticket from the Website Control Panel and we will reply back to you within sixty minutes at the latest. In fact, we strive hard and aim for a 20–minute response time.
A Top–Notch Support Service
Each member of our customer service staff has many years of experience in the Linux shared hosting packages sector and almost all of them have worked for us for at least five years. They all are prepared to answer all your inquiries in the most professional way possible.
A User–Friendly Help Section
To help you get a quick tip on how to use a specific feature, we have implemented a truly user–friendly Help Center section in the Website Control Panel. You can browse through an enormous selection of web hosting account administration articles and website administration articles, take a glance at the F.A.Q. database or watch our educational video tutorials.