Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Reply Guarantee

  • Our group of qualified professionals will try their best to reply to your support requests within less than 1 hour. If, however, the issue you have stumbled upon demands help from our Administrators’ =Dept,= we are going to address the ticket to the administrator in charge and will write a reply to inform you.

  • Top quality support service
  • Top–quality Tech Support Service

  • We offer you 24/7 technical assistance through a ultra–fast ticketing application included in your Control Panel. You’re able to write to us at any time about any of the packages that come installed in advance on your virtual server, this includes the chosen Linux distribution, the server admin panel and our custom produced Website Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • A thorough and consistently updated articles base is built into our custom–built Website Control Panel. It provides quick tips about how to perform all the key web site supervision duties. The Help section includes exhaustive how–to content articles and step–by–step video tutorials. You can access the Help area by clicking the Help or Video buttons in the right side of each Control Panel section.