Live Chat Support in Shared Hosting
Together with the telephone and ticket support, we offer live chat support too. You can get in touch with us every day, which includes holidays and weekends, and we will give you more details about the Linux shared hosting packages that we provide if you are not among our customers yet, or about common and billing questions when you already have an account. Though for solely tech matters you'll have to open a ticket to our tech support team, because such matters will need additional time to be taken care of, you can still contact us on our live chat for some tech information. For example, we're able to assist you to set up an email address in your email client or troubleshoot a variety of problems, saving you a long time. Even when our telephone lines are already off for the day, you can speak to a live person.
Live Chat Support in Semi-dedicated Hosting
We supply live chat support as part of our services, so if you have any kind of questions regarding our semi-dedicated hosting, you are able to get in touch with our customer support team at any moment regardless if you have already obtained your account or not. Generally, the chat service is intended for billing, pre-sales and basic questions and problems, but we will assist you with quite a lot of technical questions too. We will help you select the optimal plan for your websites in case you do not have an account yet, we can reply any billing questions or issues you may have or we can assist you with setting up your new email address on your PC or smart phone - all this will be done timely because our live chat service is accessible all day long, each and every day. Whenever you want help, you'll be able to speak to a representative and save considerable time.